Return and Refund Policy

MWD Coffee does not entertain returns after the order is successfully placed and payment is made by the buyer. Buyers are requested to place the order only if they agree with this term.

MWD Coffee will accept exchange of our products purchased through our website only, subject to the terms and conditions mentioned below…

  1. Exchange requests will be entertained only in case our products received by the buyer are in damaged condition. Only such broken / damaged products will be considered for return and exchange thereafter.

  2. Buyer has to inform the company of his OR her intention to exchange the broken / damaged products within 48 hrs of receipt of the goods at his OR her shipping address.

  3. All exchanges will be made after we receive the returned shipment of broken / damaged products.